Frequently Asked Questions

Everything you need to know

Do you offer Cash on Delivery (COD)?
No, currently we do not offer Cash on Delivery. All orders must be prepaid through our secure payment gateway to confirm your allocation of our artisanal perfumes.
Where do you ship?
We ship all over India. Our perfumes are securely packaged to ensure they reach you in pristine condition, no matter where you are located.
How long will my delivery take?
We process and dispatch orders swiftly. You can expect your delivery within a maximum of 7 business days from the date of order confirmation.
Can I return or refund my order?
Due to the intimate and pure nature of our attars, we have a strict No Return and No Refund policy. However, if your bottle arrives broken or damaged during transit, we will gladly send a replacement.
Are your attars alcohol-free?
Yes, all Ryzhm attars are 100% absolute purity, crafted using traditional methods without any alcohol or synthetic fillers.